Questions about our hitch mounted mud flaps

Why buy ROCKSTAR™ Hitch Mounted Mud Flaps instead of other mud flaps?

ROCKSTAR™ Hitch Mounted Mud Flaps are the highest quality product on the market and are designed with trailer towing in mind. We offer a line of 4 different sizes allowing you to choose the level of protection which best suits your needs. The 3/16" aluminum frame is rustproof and has a large stabilizing plate to eliminate rocking. The unique model specific design fits your bumper with a close contour fit and vinyl capped stops allow for easy receiver pin alignment. Stainless steel hardware will ensure these mud flaps will last. The half inch thick rubber flaps reduce sailing and give you the best possible protection against rocks and road debris. The flaps are designed with a smooth surface which minimizes ice and mud build-up and are resistant to temperatures up to 250 degrees F. The mud flaps are easy to assemble, remove, and re-install, simply pull the hitch pin to remove.

Will the exhaust damage the rubber?

Our mud flaps are rated to resist heat damage at temperatures up to 250 degrees F. For additional protection we offer a heat shield which deflects the exhaust away from the rubber; perfect for trucks with custom exhausts.

Will ROCKSTAR™ Hitch Mounted Mud Flaps fit my Ram's dual exhaust?

The ROCKSTAR™ Hitch Mounted Mud Flaps were designed to work with the Dodge Ram factory dual exhaust. The large holes on each side of the frame line up with the dual exhaust, simply cut the rubber out at these locations for unrestricted exhaust flow.

Will ROCKSTAR™ Hitch Mounted Mud Flaps fit my Cummins Diesel?

We offer a model specific design for all Ram trucks with Cummins diesel engines made since the 2009 model year. For older trucks with Cummins engines, our universal model can be used. Please refer to our Mud Flap Finder to figure which model will best fit your application.

Will ROCKSTAR™ Hitch Mounted Mud Flaps fit my Duramax Diesel?

We offer a model specific design for all Chevy/GMC trucks with Duramax diesel engines made since the 2007 model year. For older trucks with diesel engines, our universal model can be used. Please refer to our Mud Flap Finder to figure which model will best fit your application.

Are the 3XL mud flaps only for dually trucks?

The 3XL mud flaps are ideal for dually trucks like the Ford F350, Ram 3500 and the Chevrolet Silverado 3500, but are designed to fit other ton and ton models. If you have a wide trailer, or need the best in protection the 3XL is a great choice.

Will ROCKSTAR™ Hitch Mounted Mud Flaps fit my Chevy/GMC?

The ROCKSTAR™ Hitch Mounted Mud Flaps have model specific designs for many late model vehicles including Chevrolet Silverado and GMC Sierra. Please refer to our Mud Flap Finder to figure which model will best fit your application.

Will ROCKSTAR™ Hitch Mounted Mud Flaps fit my Ford F-Series truck?

Our model specific design is available for all Ford F150, F250 and F350 trucks made since 2004. Owners with older trucks can order our universal model. Please refer to our Mud Flap Finder to figure which model will best fit your application.

Will ROCKSTAR™ Hitch Mounted Mud Flaps fit my midsize truck?

We offer a midsize universal model of the ROCKSTAR™ Hitch Mounted Mud Flaps to fit trucks like the Toyota Tacoma, Chevrolet Colorado, GMC Canyon and Nissan Frontier. These mud flaps are only available in the standard configuration.

Will ROCKSTAR™ Hitch Mounted Mud Flaps fit my SUV?

Our universal model is designed to fit most bumpers with a center bumper step. If your bumper falls within the ranges below, the universal model will fit your SUV.
IMPORTANT :
A. ROCKSTAR™ Hitch Mounted Mud Flaps attach to your ball mount and require a minimum of 3" clearance (See Dimension A).
B. The universal model fits most full size pickups (See Dimension B). For 2" receiver Dim. B = 2-1/2" through 5". For 2-1/2" receiver Dim. B = 2-1/2' through 4-1/2".



Questions about ordering and shipping

What do I do if I have a warranty issue or missing/damaged part?

For any warranty issues please contact the manufacturer directly, and fill out their online warranty claims form. Any other issues please call us at 1-888-568-3709.

When will my order ship?

GetMudFlaps.com offers a variety of express shipping options. Shipping times depend on the type of shipping option chosen. GetMudFlaps.com offers free shipping within the continental US for ground shipping only. We will notify you if a product will take longer to ship than anticipated. GetMudFlaps.com does not ship items on weekends (Saturday and Sunday) or on holidays (holidays include New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas). Items purchased during holiday seasons may take 1-2 days longer than usual. Please see our Shipping / Returns Policy for more information.

How do I return something?

If you've decided to return an item to us, you'll need a Return Authorization (RA) number. All returns require an RA number in order for us to accept shipment of your item(s). To get this number, contact our Customer Service Department at 888-568-3709. If you leave a message and include order number and a phone number or an email address we will contact you within 1-2 business days. The Customer Service Representative contacting you will have further instructions for your easy return. Currently, GetMudFlaps.com does not automatically generate RAs online. Shipments without prior authorization, without a valid RA number clearly posted on the outside of the box, returned in not new condition or orders placed for incorrect models will incure a 15% restocking fee. GetMudFlaps.com is not responsible for items returned without traceable markings (customer's name, address and RA number) on or in the box. Please see our Shipping / Returns Policy for more information.

Can I add an item, or items to an existing order?

Due to the promptness in which we process orders, we cannot add items to an existing order. Simply place a new order, it will be processed as rapidly as your initial order.

Can I change my order?

Should you realize the item you ordered is not the correct application for your vehicle, we will make every attempt to correct your order. However, if your order has been sent to shipping and is in the carriers' possession, once you receive your order you will have to go through the returns process.

Why do you need my email address and telephone number?

We need your email address to keep you abreast of the status of your order and to email you the tracking number once your order has shipped. Your telephone number is needed in case the delivering carrier needs to contact you for delivery instructions.

How can I search for an item I am interested in?

Simply type in your keywords or search sentence in the search box located on the upper right corner of our website.

Is it safe to order online using my credit card?

When our order form asks users to enter sensitive information, that information is encrypted and is protected with the best encryption software in the industry, SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Internet Explorer, Firefox, Opera, and Safari becomes locked. When you submit your order, the sensitive information is handled by a trusted third party. We also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices.

Would I be solicited if I give you my e-mail address?

We at GetMudFlaps.com understand how unwanted e-mail can be a nuisance. That is why we only send what our customers ask for. We will never release customer information to mailing lists. If our customers choose to be on our mailing list, we will only send those customers e-mails about special offers and/or new products. Please read our Privacy Policy for more info.

Call our Customer Service Department at 888-568-3709 for any additional information.